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| Color/Stain Variations: Amish Alley.com is not responsible for variations in wood color, stain color, cherry pits, sap, and wood grain. Wood is a natural product created by nature, the natural characteristics will not allow for a perfectly uniform product.
Estimated Completion Date:
Amish Alley.com produces solid wood, hand crafted furniture and each piece is made to order. Amish-built furniture is not factory made: additional time is required to build and finish each piece to meet the high standards expected of custom made furniture. The "estimate" completion date is the approximate date the order is expected. Amish Alley.com is not responsible if the "actual" completion date vares from the "estimated" completion date. We will do everything we can do to try and get your order in timely manner, however, we will not rush the build and finish process, we want you furniture to be built with the highest possible craftsmanship available. The normal completion date before shipping runs around 8-16 weeks.
Warranty Information:
Every piece of furniture we sell comes with a 1 year guarantee against defects in materials and workmanship. Should you detect a defect, simply return the item to us and we will repair it at no charge other than necessary shipping costs.
Payment:
Amish Alley will charge 50% of your order to your Visa, Discover, American Express, or Master Card upon checkout. The other 50% will be charged when your order is shipped. Please submit the correct billing address for the credit card to help us prevent fraud. If an incorrect billing address is submitted we will refuse shipment. 100% satisfaction guaranteed.
Sales Tax:
There is a 7.00% sales tax charge for any order delivered within Ohio.
Order Status:
Order status may be checked by e-mailing us at sales@amishalley.com, or by telephone 1-888-912-6474.
Return Policy:
You have 72 hours from the time of the original order to cancel your order with a full refund, however if you are not 100% satisfied with your furniture purchase you may return it. You will be charged a 25% restocking fee & will also have to pay for the shipping of the furniture back to us.
Amish Furniture Catalog:
We're sorry, but because of the continuing variety of our inventory we do not have a printed catalog to distribute. However, we do have pictures and literature that we can send out to you free of charge if specify what products you are interested in. E.g. Single Pedestal Table and Chairs, Wall Entertainment Center, Corner Entertainment Center, Shaker 3 Door Hutch, Glider Rocker and Ottoman, Mission 3 Door Nightstand.
Is My Transaction Secure?
Please Note - Privacy Issues: All information gathered at this site will in no way be distributed or sold to anyone. We respect the right to your privacy and we will protect it. The cart is protected on the secure server so that all your information will be encrypted to avoid being intercepted by a third party. Rest assured that your information will reach us safely, securely, and privately.
All items available for direct internet purchase will be processed through our shopping cart on our secure server so that all your information will be 128 bit encrypted through our Thawte certificate to avoid being intercepted by a third party. Once a purchase has been consummated an invoice will be generated describing the goods purchased, all costs assigned to the order. This invoice will be sent to your designated email address. |
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